Frequently Asked Questions
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Frequently Asked Questions
We conduct classes in a room if it rains, multi-purpose room or the covered benches/tables area (depending on availability). However there is a chance we cannot get protection for the children. In the case of bad weather, We send you email on that day and also call.
We regret to inform you we do not offer any make-ups or refunds for missed days other than server weather. If you have any special circumstances please contact us at least 24 hours before your scheduled class via email : ast@euroschooloftennis.com
Wear tennis shoes (no black soles) & sports outfit (NO jeans).
Bring a tennis racket & bottle of water to class.
We generally recommend 2 methods when choosing rackets:
1. Based on age group:
- 19 inch racket for ages 3 and under
- 21 inch racket for ages 3 to 4
- 23 inch racket for ages 4 to 5
- 25 inch racket for ages 6 to 7
- 26 inch racket for ages 8 to 10
2. Another way to find-out the right size is if you have your child hold their arm outstretched and parallel to the ground.
Place a racket in his/her fingertips. The racket should barely touch the ground. Please note this is not precise method.
We generally recommend 2 methods when choosing rackets:
1. Based on age group:
19 inch racket for ages 3 and under
21 inch racket for ages 3 to 4
23 inch racket for ages 4 to 5
25 inch racket for ages 6 to 7
26 inch racket for ages 8 to 10
2. Another way to find-out the right size is if you have your child hold their arm outstretched and parallel to the ground.
Place a racket in his/her fingertips. The racket should barely touch the ground. Please note this is not precise method.
All cancellations must be submitted no later than 24 hours prior to the first meeting of the program. If you cancel your program within: 2 or more weeks prior to the starting date: 75% refund 1-2 weeks prior to the starting date: 50% refund 24 hours or less than 1 week prior to the starting date: 25% refund Less than 24 hours prior to the starting date: all fees will be forfeited. If the participant has a medical condition cancellation will be handled on an individual basis depending on the situation. A medical note will be required for our review. An administration fee of $40 apply may apply to your cancellation requests.
All rescheduling requests must be submitted no later than 24 hours prior to the starting date of the program,
Otherwise fees will be forfeited. You will have a credit on your account that you can use at your disposal for future program.
The credit will be valid for four (4) months and it is transferable to other students.
An administration fee of $30 apply to all rescheduling requests.
Online Enrollment FAQ’s
Follow the instructions on this page.
Please email us on info@euroschooloftennis.com